2. No application will be reviewed/processed/actioned if a signed copy of
page 4 of the regulations is not submitted with the application form.
3. The applicant must follow up on a reservation - we will not contact people except where an application is accepted and an invoice is sent to the applicant.
2010 RULES_AND_TARIFFS_Rev 2010c.pdf (163 KB)
2010_Application_Form_Rev_2010a.pdf (152 KB)
Rates quoted per stand per night (1 vehicle included per stand)
Ex. 1: To calculate cost for camping accommodation for 4 persons over the age of 6 years: R480 x 14 nights = R6720,00 Ex. 2: Two persons over the age of 6 years (R340) PLUS 1 child 5 years (R45) PLUS 1 child 3 years (R35) = R420 x 14 nights = R5880,00 | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| A base rate per chalet is payable. This is a minimum charge for a particular chalet per night and includes the base rate number of people. Any additional Adults and Children exceeding the base capacity are charged in addition to the base rate amount per persons up to the maximum amount of guests allowed in the chalet. Example 1: SMALL chalet base rate 2 people = R480 per night. Any additional children up to maximum capacity pay according to scale below up to 11 years. Example 2: MEDIUM chalet base rate 4 people = R740 per night. Any additional children up to maximum capacity pay according to scale below up to 11 years.
A R600 Key Deposit is payable in CASH on arrival | ||||||||||||||||||||||||||||||||||||||||||||||||||||
Facilities such as the Tuck shop and Coffee Shop are in operation during high season in December only. No restaurant is available at this date. Please note for the purpose of buying groceries, restaurants, take aways, fuel and gas, the nearest town is Humansdorp, 24km from Oyster Bay.
We would like to take the opportunity to welcome all guests very warmly to our resort. It is our aim to be of the best service to one and all and we undertake to do our utmost to ensure a memorable and unforgettable holiday for our guests. However, to ensure the above it is unfortunate and to our regret, required to have strict rules and conditions and we apply same very rigorously. We implore guests therefore to read all the rules and conditions very carefully, before signing the undertaking to comply with our Rules and Conditions fully when visiting our facility.
We take the utmost care to be accurate, but necessity force us to make changes to our facilities, advertisements, tariffs, rules and conditions and we reserve the right to do so without prior notice.
Take note: Please refrain from reprimanding and or becoming verbal and abusive with our staff. Harmonious order may not be disturbed. We strongly recommend that all grievances are made when it is experienced and face to face with our Management. This is pro active and assures appropriate corrective action. On site we shall do our outmost to resolve problems as amicably as possible, but our Management rulings are final. We are a private institution and the right of admission is reserved.
- No hawkers and hawking are allowed in the resort.
- RESERVATIONS:
A 50% deposit is required to confirm any reservation.
Kindly confirm reservations well in advance to avoid disappointment.
If the deposit is not received by the due date, the reservation will be cancelled automatically. - PAYMENT:
Full payment must be made before camping commences. NO CAMPING will be allowed unless the full amount has been settled on arrival - NO CREDIT CARD OR OTHER CARD FACILITIES ARE AVAILABLE.
NO CHEQUES WILL BE ACCEPTED. Only cash, bank transfers or bank deposits may be used as payment for accommodation. Please provide proof of deposit or transfer payments on arrival.
It is also possible and preferred that outstanding payments be deposited directly into our account.
Proof of payment is however required on arrival. - In Season Tariffs apply during: Easter Holiday, all School Holidays, 1 December until 20 January
- DAY AND OVERNIGHT VISITORS:
A visitors fee is payable for every person entering the Resort.
It is not allowed for guests to invite friends to visit them in the resort for what ever short time without permission from
Management and before the due payments are made.
ALL visitors must report to the office on arrival and before visiting and use of the facilities can commence.
The same rules apply to any day and overnight guests.
Please adhere very strictly to this rule in order to avoid any possible conflicts and embarrassment.
VISITORS HOURS: 10am – 7pm.
All visitors must leave the premises by 7pm. Should they wish to stay overnight, they must first pay the overnight fee.
Visitors, who have not paid the fee to enter the premises, will be treated as trespassers. - In the case of non-arrivals, or if a stand is not being used, Management has the right to re-allocate the stand after 24 hours late arrival without refund, unless prior arrangements have been made for the late arrival.
The same applies to early departures.
Please note that should guests arrive a day(s) later or depart earlier than an original reservation, guests are still held accountable for the full amount to be paid as stated in the original reservation. No refunds are made. - An additional vehicle may be allowed if it also fits on the stand and also at the prescribed fee payable in advance.
Additional parking may be provided for any additional vehicles if space is available in the resort.
Kindly arrange additional parking with Management, especially during the December holidays when the Resort is full.
Always park vehicle on your own stand to avoid conflict and inconvenience. - A key deposit of R600,00 (Six Hundred Rand) in cash is payable on arrival by our Chalet guests. This is to cover damage incurred during your stay.
Where no damage is found after departure, the deposit will be refunded in full within 7 working days. - An entry Tag deposit of R 100,00 ( one hundred Rand) in cash is payable on arrival by all guests and is refundable on the return of the Tag on the day of departure.
- NO SMOKING will be allowed in any of our chalets, ablution buildings, coffee shop, tuck shop, restaurant, sun deck, laundry, office, kitchen, kiddies play area’s and swimming pool area. We implore guests to be considerate and to comply at all times.
- Ground cover. No PVC or solid plastic ground sheets will be allowed.
- Car wash. Only allowed after permission is obtained at the office. If water restrictions are induced, NO WASHING OF VEHICLES CAN BE ALLOWED due to the extreme droughts in the area this year.
- When cleaning fish, please wrap the “remains” and place it in a plastic bag and then in the refuse bins. This will enhance hygiene and help prevent unnecessary odour.
- Refuse. Please place refuse inside the bins provided.
- Motorcycles or four wheelers may be ridden in the Resort at own risk but without making noise and being a disturbance to other guests.
- SPEED LIMIT: For the safety of all campers and especially small children, the maximum speed allowed within the resort is 10km/h. Only those persons in possession of a valid drivers’ license are allowed to drive in the Resort.
- MAXIMUM CAPACITY PER SITE /STAND:
A maximum of two 4-man tents, one Caravan, one vehicle and six (6) persons are allowed and included in our tariffs per stand. This includes children and infants. Parties exceeding these numbers require more than one stand. Rare exceptions or concessions are made on this rule - PETS:
In general no pets are allowed. i.e. Large dogs and cats or animals that can be a disturbance to guests.
Management must be notified in all instances to authorize guests who wish to bring pets into the resort. - BATHROOMS:
Please use water sparingly. Consider the next person and tidy up after own use. Children under the age of 6 or any person, who need assistance, must please be accompanied by an adult at all times. This rule is rigidly applied and drastic action is taken against vandalism and offenders in our bathrooms. - ENTERTAINMENT FACILITIES: (USED AT OWN RISK)
Children must please be accompanied by adults when using facilities such as the trampolines, jungle gyms, play areas, pool area, etc. We implore parents to take care of their own children to avoid fighting and accidents to happen.
It is ultimately the responsibility of each parent to see to his child’s welfare. - RESORT PERSONNEL:
Please do not approach our staff directly to help with chores such as dish washing, car washing, ironing, etc.
The Personnel already have their full time duties.
Instead, kindly speak to Management if you do require someone to help you with anything.
Management shall do their outmost to assist where possible.
Kindly report all incidents directly to Management. - TRESPASSERS:
These are persons on the property who did not pay the relevant fee, or those individuals who enter the premises without permission from the Management.
This also includes visitors to residents who have not paid in advance for their visit. - OWN RISK:
All persons making use of our Resort and facilities do so at their own risk.
The Owner, Management and Staff of this Resort is indemnified from any responsibility pertaining to damage, loss or accidents that might occur, to any guest or visitor, during their stay in the Resort. - LOUD NOISE:
No loud music and noise are allowed. Please keep the other campers in mind. Especially after 10pm at night. - VANDALISM:
This behavior is unacceptable and will not be tolerated. Severe action will be taken against vandalism and may be evacuated from our premises. Parents, whose children are abusive with any property, will also be held accountable. - WALL CRAWLERS:
We implore guests not to climb on and over walls, roofs, etc or to jump into the swimming pool from any buildings.
This is for your own safety and we will definitely take action against anyone participating in this practice - BATHROOM ETIQUETTE:
We have plenty of hot water and more than enough bathroom facilities.
However, if toddlers swim in baths, waste water and occupy showers hours on end without parents in attendance then we can run out of hot water and enough time for all to shower during peak times, especially with a camp full of people. We implore parents to supervise and see to their children’s good conduct in our ablutions. - TRAMPOLINES:
The trampolines are used at own risk.
No shoes or sharp objects are allowed on the trampolines.
Kindly refrain from jumping on the trampolines after 9pm at night as this creates a lot of noise.
We ask parents to take good care of their children whilst they are using the trampolines.
Accidents happen very quickly and it can spoil a good holiday. - CHALETS: Only reserved chalet guests are allowed in the chalet areas. Kindly note this area is private and exclusive for the use of chalet guests at all times.
- AMENDMENTS: The Management reserves the right to make changes to site/stand allocations with notice.
The Management may also make amendments to the Tariffs, Rules and Regulations of the Resort at any time, without giving prior notice. - The Management reserves the right to terminate the occupancy of any misbehaving resident, who fails to comply with the Rules and Conditions of the Resort, or those who are creating any form of nuisance or annoyance, which in any way interferes with the quiet or general comfort of other residents/campers. Alcohol abuse is not acceptable and the use of alcohol by minors is forbidden in the Resort. No refund will be given to individuals evacuated from our Resort under these circumstances.
- Sizes of stands are approximately between 7,5m and 8m wide and 14m long. The onus remains with campers, to establish if camping gear(Caravan/Tent/Mobile Home) and vehicle will fit onto the reserved stand of the guest, in the Resort.
- Please do not park your vehicle on an open site, as this site may be booked and guests may arrive at any time. It is really frustrating when new campers arrive and a vehicle is parked on their site, especially if the owners have left the premises and we cannot reach them.
- Mobile Home owners must take note that the entrance gate to the Resort can only allow passage to the maximum height of 2. 9 meters.
Only written cancellations will be accepted. A cancellation fee will be retained on the TOTAL VALUE of the reservation as follows:
• Cancellation up to 90 days prior to arrival date : forfeit 10%
• Cancellation up to 60 days prior to arrival date : forfeit 30%
• Cancellation up to 30 days prior to arrival date : forfeit 50%
• Cancellation up to 29 days prior to arrival date : forfeit 100%
• Deposits will not be transferred to the next year.
• An administration fee of R200 will be charged in cases of a cancellation that falls outside the largest period stated above, or deposit forfeited, whichever is the greater.
Unfortunately, no exceptions can be made with regard to these conditions.
These rules were developed over a number of years for the sole purpose of ensuring that our guests have a comfortable stay in our resort, i.e.:
• you, our customer enjoy your holiday and have a comfortable stay with us;
• we, your hosts have more time to ensure your comfort, have less frustration with people claiming “they did not know” and could not care less about other campers; and
• to avoid anyone misbehaving or causing a disturbance.